I have this problem.
When people say things, I decipher their meaning based on the common meaning of the words they use.
For example, back in March we had a fence put in. We paid for treated wood (says so on the bill). We got treated wood (says so on the tags stapled to the wood).
The fence warped, so I called the vendor to have it fixed. They just called me about it. the conversation went roughly like this:
Vendor: Oh, it warped because the wood hasn’t been treated. You’ll have to pay for us to fix it.
Me: But I paid for treated wood.
Vendor: Yes, but….
Me: Did I not get treated wood?
Vendor: Well yes, but….water got in it because it’s not treated and….
Me: You just said I bought–and you installed–treated wood. What, exactly, was it treated for?
Vendor: I’m not sure…
The end of it is that I have to pay for the labor to fix my in-warranty fence. I’m thinking about using an obscure definition of the word pay, since they didn’t clarify they wanted me to give them money instead of cover them with tar.
I still have no idea what the hell I bought when I paid for treated wood.
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