Capital Bank thinks a bank robber’s life is worth more than yours

Back in June I mentioned that the company that bought the local bank I had been using has a corporate policy of posting “No Permit Holders Guns Allowed.”

When I informed the local branch manager that I would be closing all of our accounts, I got this email in response:

Capital Bank’s decision to not allow guns in the branches is to protect the customer as well as the staff in the event of an altercation/misunderstanding. Please know that we’re not banning people but the weapon.

It took 5 days to get that response, which to me means my email got sent up the chain and this was the language that came back down. It’s horrifying when you think about it–they are literally more concerned with someone defending themselves than they are with customers and tellers getting killed by a guy who is in the process of committing multiple violent felonies.

And, by the way, ignoring their sign. This apparently makes sense to someone.

When my wife went to close the accounts last week (it takes time to switch over all the direct deposit and bank draft stuff), the same branch manager asked the reason we were closing our accounts. When my wife told her, the response was something along the lines of “We consider a successful robbery one where everyone goes home” and “We’re trying to prevent what’s known as ‘a shootout.'”

Are you freaking kidding me? I guess corporate policy is to not call the cops or trigger an alarm until well after the bad guy is gone. They don’t have armed security at these branches, presumably for the same reason.

That’s two separate instances where we were told they’d rather no one defend themselves. With no security and no other means to protect their customers and employees, you have to consider that they just don’t care about your safety.