Raven Concealment Systems Warranty Replacement

By | February 5, 2013

At last month’s IDPA match, I cracked my 4 year old Raven Concealment Systems Phantom Holster. Back then, they were literally the only people making holsters that could handle my Glock 23 with the Insight M6 Tactical Laser on it. I think I paid $85 for it, including shipping, and got it in like 10 days.

Then, that Magpul Handgun DVD set came out with these two guys I’d never heard of both sporting RCS Phantoms. Two week lead times are a thing of the past and have been replaced with sixteen week lead times, even today.

Here is my old, cracked holster:
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You can see how it happened. The original holster used the tension lever on the M6 to hold the gun in the holster. Over time, drawing and reholstering weakened the kydex until the day I reholstered into a ~20 degree Fahrenheit piece of plastic.

I hopped on RCS’s site and placed a warranty order. About two weeks later, I got the new one in the mail. I suspect that I’m not the first person to have the holster fail in this specific manner, because they’ve addressed this issue:

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Other side, too:
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As you can see from that picture, they now index it differently. The light is still what keeps the gun in the holster, but there’s a little “dot” that keeps the light from moving:
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It’s a pretty tight mold, too. You can see the outline from the raised lettering on the light in this picture:
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That being said, I don’t feel like it’s as tight a hold as the old index point. The old one may have actually been too tight, so this might be like saying “After driving an Excursion, the Suburban fells too small.”

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